Overview

This Privacy Policy describes how ufoposter.com (“we”, “us” and “our”) collects, uses and protects your personal information when you visit and make purchases from our website. By using our site, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

When you place an order or register on our site, we may collect the following personal information:

• Your name and email address
• Billing and shipping address
• Phone number (if provided)
• Payment information (processed securely via Stripe – we do not store your card details)
• Order history and correspondence with us
• IP address and browser information collected automatically via cookies

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send you order confirmations and shipping updates
• Respond to your questions or requests
• Send you marketing emails and newsletters, where you have given your consent
• Improve our website and customer experience
• Comply with our legal obligations

Our lawful basis for processing your data is:

• Contract – to fulfil orders you have placed with us
• Legitimate interests – to improve our service and prevent fraud
• Consent – for marketing communications, which you may withdraw at any time

Marketing Communications

If you have opted in to receive marketing emails from us, we may send you news, updates and promotional offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at hannahufoposter@gmail.com. We will never share your email address with third parties for marketing purposes.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help us understand how visitors use our site.

We use the following:

Google Analytics – we use Google Analytics to collect anonymous information about how visitors use our website, such as pages visited and time spent on site. This data is used to improve our website. Google may transfer this data to servers in other countries. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Meta Pixel (Facebook/Instagram) – we use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to show relevant ads to people who have visited our site. Meta may use this data in accordance with their own privacy policy, available at facebook.com/privacy/policy. You can manage your ad preferences at facebook.com/ads/preferences.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only with the following trusted partners where necessary to fulfil your order or operate our business:

• Stripe – to process payments securely. Stripe’s privacy policy is available at stripe.com/gb/privacy
• Royal Mail – to deliver your order
• Google – for analytics as described above
• Meta – for advertising as described above

All third parties are required to handle your data in accordance with applicable data protection laws.

Data Retention

We will retain your personal information for as long as necessary to fulfil your order, comply with our legal obligations, and resolve any disputes. Order records are typically retained for up to 7 years in line with UK tax and accounting requirements. Marketing data is retained until you unsubscribe or request deletion.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing at any time
• Object to or restrict how we process your data
• Request a copy of your data in a portable format
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at hannahufoposter@gmail.com. We will respond within 30 days.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. All payment information is encrypted and processed securely through Stripe. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies independently.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website following any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hannahufoposter@gmail.com.